CUSTOMER SERVICES
EFFICIENT SERVICES, WE STRIVE TO BE YOUR QUALITY SUPPLIER.
Adequate stock of raw materials ensure that we can provide efficient service to customers, each order confirmed within 24 hours and we can arrange order shipment in 3 working days from our confirmation.
10,000 metric ton annual production capacity, good manufacture procedures, high quality and administrative standards insurers that our products can be on time delivered to our global customers. We’re happy to help you reduce the financial pressure on your raw material inventory and we strive to be your quality supplier with efficient services.
QUALITY PARAMETERS
TRACEABILITY OF THE QUALITY CONTROL
COLOUR
DENSITY
REFRACTION
GC ANALYSIS
Unique Aroma strictly control the quality of every batch fragrance oils also our raw materials with advanced equipment such as GC/MS, HPLC, GC/MS/MS, gas chromatograph, high pressure liquid chromatography, atomic absorption spectrometer and refractive densitometer. We carry strictly quality control from raw material purchasing to producing, packing and warehousing.
QUALITY SAFETY
QUALITY SAFETY IS DOCUMENTED
MSDS – MATERIAL SAFETY DATA SHEET
TDS – TECHNICAL DATA SHEET
IFRA CERTIFICATIONS
PERCENTAGE OF ALLERGENS
Quality certificates are provided, we’re also actively cooperating with customers to provide product certification and report documents according to different national laws and regulations.
RELIABILITY OF PRODUCTION
EACH SINGLE BATCH OF PRODUCTION IS STORED FOR 24 MONTHS
To ensure traceability of quality, the reserve samples from each single batch of production are retained for 2 years in our company.
ENTERPRISE CERTIFICATION
Unique Aroma has passed ISO9001, HACCP, ISO14001, OHSMS to commit our customers in product quality, safety, environment protection, occupational safety and health.
